When you visit our store, contact us or place an order, we may collect information such as:

• Name and contact details.
• Phone number, email address and delivery address.
• Order details and purchase history.
• Information you provide when contacting customer support.
• Website usage, device and browser information, where collected through cookies or similar technologies.

We may use collected information to:

• Process and fulfil customer orders.
• Arrange shipping and delivery.
• Communicate order confirmations and updates.
• Respond to questions and customer support requests.
• Improve our website, products and shopping experience.
• Prevent fraud, misuse and unauthorized transactions.
• Meet applicable legal and regulatory requirements.

Payments may be handled by third-party payment providers available at checkout. Payment information is processed according to the relevant provider's policies and security practices.

We do not ask customers to share passwords, OTPs or banking PINs through messages or phone calls.

We may share necessary information with trusted service providers when required to operate our store, including:

• Courier and delivery companies.
• Payment processing providers.
• Website hosting and e-commerce service providers.
• Technical, fraud prevention or customer support service providers.
• Authorities where disclosure is required by applicable law.

We do not intend to sell customers' personal information.

Our website and service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website activity and improve the shopping experience.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

We take reasonable steps to protect customer information against unauthorized access, misuse, loss or disclosure. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

We may retain customer information for as long as reasonably necessary to fulfil orders, provide support, maintain business records, resolve disputes and meet legal obligations.

Subject to applicable law, you may contact us to request access to, correction of or deletion of personal information we hold about you.

Some information may need to be retained for legal, accounting, security or legitimate business purposes.

Our website may contain links to third-party websites or services. Those websites have their own privacy policies and practices. We are not responsible for their content or privacy handling.

Our online store is not intended to knowingly collect personal information directly from children without appropriate authorization. If you believe a child has provided personal information to us, please contact us.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

If you have questions about this Privacy Policy or your personal information, contact:

SEHAT TALKS ONLINE

Phone / WhatsApp: 03262422525

Location: Pipli Chowk, Depalpur, District Okara, Punjab, Pakistan